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What is Popmoney?
Use Popmoney to pay anyone you know, or owe – it’s the easy way to send and receive money directly from your Fairfield County Bank account. Pay your rent or send money to your kids away at college – it’s safe and secure and all you need is an email address or mobile phone number.

What are the new features?
The upgraded Popmoney will offer several new features. You will now be able to:

  • Personalize your gift payments with an e-greeting template
  • Set up future-dated payments and recurring payments
  • Import contacts from popular email services (such as Hotmail®, Yahoo!®, Gmail®)
  • Send money using an account number, in addition to using an email address or mobile number
  • Add multiple email addresses and mobile numbers for any contact
  • Respond to all Popmoney activity, including depositing payments and paying requests, from a central dashboard or “To Do List”
  • Receive money by simply verifying an email address or mobile phone number (without formally enrolling)
  • Access the largest person-to-person payment network for financial institutions, with 1,400 participating banks and credit unions.

How secure is Popmoney?
From the moment information is sent to Popmoney to the time it is stored and accessed again, it is encrypted using industry leading software, hardware and algorithms. Security is also utilized at specific points and actions in the product. For example, to help prevent an unauthorized person from fraudulently depositing someone else’s payment, one-time pass codes are used. For every initial payment to a new email address or mobile phone number, a one-time pass code is sent to the user. The user must provide that pass code back to Popmoney to verify his “ownership” of that mobile number or email address before he can deposit the payment.

How fast can I send and receive money with Popmoney?
With Popmoney, a recipient can receive money in as little as one business day. However, in some cases it may take longer. For example, if you send an email or mobile payment and the recipient is not yet registered for Popmoney, he/she must sign up for the service so that we have their account information to deposit their payment. Also, if you exceed your next-day payment limits, then we will deliver payments within three business days. Limits can and will vary and can be checked by clicking the Help icon on the Send Money screen.

Is there a cut off time to achieve next day payments?
The cut-off time for Popmoney is 10 PM EDT for next day payments and 1 AM EDT for payments  such as paying invoices and requesting money that will process on the 3rd business day after the transaction.

How will payment limits be handled under the upgraded service?
Limits may vary by user and financial institution. Limits apply to the amount you can send per transaction, per day and per month, as well as to total outstanding payments. You can always check your limits by going to the “Send Money” screen within the Popmoney service and clicking on the “Help” icon next to the “Amount” field.

Will I be paying any fees?
Fees won’t be changed at the time of the upgrade. You will receive the upgraded features for the same fee you pay to send money today.

Want to get started?

It is easy to do with Fairfield County Bank, simply enroll in Connect24 bill pay and click on the Popmoney tab at the top of the page. Not yet using Fairfield County Bank's Connect24 online banking? Enroll now by clicking the link Once you get to our home page click on the enroll tab in the blue portal box on the left.You must be a Fairfield County Bank deposit customer to enroll in online banking bill pay.

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