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Main Phone Numbers

(203) 438-6518
Toll-free 1-800-776-6518

General Information

Call Customer Connections (203) 431-7431 or toll-free 1-877-431-7431. 
Monday -Thursday 8:00 AM-5:30 PM, Friday 8:00 AM- 6:00 PM, Sat. 8:30 AM- 12:30 PM.

Electronic Banking Services

Call Customer Connections (203) 431-7437 or toll-free 1-877-431-7431, ext. 7437. 
Monday -Thursday 8:00 AM-5:30 PM, Friday 8:00 AM- 6:00 PM, Sat. 8:30 AM- 12:30 PM.


Lost or Stolen ATM/Visa Check Card



ATM/Visa Check Card Activation and PIN Change


During business hours, call Customer Connections at (203) 431-7437 or toll-free 1-877-431-7431, ext. 7437. After business hours, call the lost/stolen card hotline at 1-800-264-5578.


Hotline number: 1-800-448-8268

Connect24 Telephone Banking

24-hour automated service for funds transfer, current rates and account information, call (203) 431-1986 or toll-free 1-800-416-5866.

Routing & Transit Number


Mailing Address

Fairfield County Bank
P. O. Box 2050
Ridgefield, CT 06877-0950


Fairfield County Bank
150 Danbury Road
Ridgefield, CT 06877

Fairfield County Bank Insurance Services, LLC

(203) 438-0404
Toll-free 1-888-438-0404
401 Main Street
Ridgefield, CT 06877

Request Form
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Are you currently a customer of Fairfield County Bank or Ridgefield Bank, a division of Fairfield County Bank?
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Preferred method of contact:
Day Phone  Evening Phone  E-Mail  Fax  U.S. Mail

I would like information about (check all that apply): 

Consumer Products and Services
Checking Accounts
Savings Accounts
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Certificates of Deposit
Construction Loans
Mortgage Loans
Car Loans
Home Equity Lines of Credit and Loans
Educational Lines of Credit
Personal Loans
Online Banking and Bill Pay
Telephone Banking
Visa Check Cards
Direct Deposit
Overdraft Protection
Investment Services*
Insurance Services*


Business Banking Products and Services
Business Checking Accounts
Business Savings Accounts
Business Term Loans
SBA Loans
Business Lines of Credit
Business Overdraft Protection
Commercial Mortgages
Commercial Construction Loans
Equipment Leasing
Online Banking and Bill Pay
Online Cash Management
Telephone Banking
Small Business ATM Cards
Payroll and Employee Services
Investment Services*
Insurance Services*

Please Note: Fairfield County Bank does not recommend that you include confidential information, such as your account number, social security number or unlisted phone number, in this transmission. If you are concerned about sending information to us over the Internet, you may contact Customer Connections at the phone numbers or address indicated above.


* Insurance and Investment Products:

  • Not insured by the FDIC
  • Not a deposit or other form of obligation of the Bank
  • Not insured by any federal government agency
  • Not guaranteed by the Bank
  • Subject to investment risk; may go down in value

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