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General Information

Customer Care Center: 203.431.7431


Monday – Thursday
8:00 a.m. – 4:30 p.m.
8:00 a.m. – 5:00 p.m.
8:30 a.m. – 12:30 p.m.

Electronic Banking Services

Customer Care Center: 203.431.7431, ext. 7437


Monday – Friday
8:30 a.m. - 5:00 p.m.
9:00 a.m. - 12:30 p.m.

After-hours support* for mobile, bill pay, and online banking, is now available! After our regular business hours listed above, you may connect with our support team by calling 877.431.7431 and selecting option #2 from the menu options.

Lost or Stolen ATM/Visa ® Check Card

During business hours, call our Customer Care Center: 877.431.7431, ext. 7437.

After business hours, call the lost/stolen card hotline at 833.337.6075.

Mailing Address

Fairfield County Bank
P. O. Box 2050
Ridgefield, CT 06877-0950


Fairfield County Bank
150 Danbury Road
Ridgefield, CT 06877

*After-hours support is unavailable on the following holidays, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.