FAIRFIELD COUNTY BANK IMPLEMENTS TELLER CAPTURE SYSTEM
Ridgefield, CT - March 14, 2013: Fairfield County Bank recently has recognized several employees marking the completion of a significant technology rollout. Over eleven months, Teller Capture was deployed eliminating the transportation of checks to a central imaging location and as of March 14, 2013, the last of twenty branches was brought live on Teller Capture. Now check images are captured at the teller counter and prepared for processing through the Bank’s clearing network. This replaces standard courier transportation of checks for settlement through the Federal Reserve. Simultaneously, the computers in branch locations received an operating system upgrade.
This project was proficiently completed with the assiduousness of a few key employees. Lisa Hartwig, Technology Officer, was the Teller Capture project leader. George Anderson, Support Technician, implemented the Windows 7 upgrades; Nate Ciraulo, Technology Officer, provided advanced technical support to both projects. Wendy Souppa, Deposit Operations Supervisor, provided back office support, implementing procedures for exception research, processing adjustments and coaching the retail banking staff on best practices.
The team’s remarkable efforts that brought the project to completion were unprecedented. Lisa, George, Nate, and Wendy’s continuous dedication throughout the eleven months enabled the seamless implementation of Teller Capture.
Pictured from left to right: Jason Callahan, Senior Vice President – Technology; George Anderson, Support Technician; Nate Ciraulo, Technology Officer; Wendy Souppa, Deposit Operations Supervisor; Lisa Hartwig, Technology Officer; Peggy Pitt, Vice President – Operations; Frank Kunst, Executive Vice President - Technology